G D I
Answers
Is
anything else included in the $10 monthly
fee?
Yes: Lots of options! Your $10 monthly fee
covers not only your .WS "WebSite" domain name, but
everything needed to make full use of it. You can use our
hosting services, forward your domain to another location,
leave it parked with a simple construction screen, or use
our simple SiteBuilder tool to help you design a great
WebSite in minutes. All these options include email
services. Of course, you always have the option of using
your own hosting company as well!
What
forms of payment can I use?
You may use the
following major credit cards: American Express, Discover,
MasterCard, or Visa.
What
is an Affiliate?
Becoming an affiliate allows you
to make money by reselling our product. You will earn 10% of
sales directly referred by you and 10% on each of 4
additional "layers" of affiliate sales. Check out the income calculator to get an idea of
what your potential monthly income could be.
I
don't want to SELL anything. That said, how do I build my
business?
That is the beauty of our program. YOU
don't sell anything, WE do all the selling for you. Just
enter the names and email addresses of the people you know
personally online, and we'll send a personalized email to
them, from YOU, which directs them to a fully personalized,
dynamic flash presentation. If you prefer, you can
alternatively send them directly to your free WebSite.ws
Affiliate WebSite, which will be identical to the one you
are looking at right now, but tracked to YOU, so you get the
credit for all sign ups.
(PLEASE NOTE: Using
our automated form requires pre-existing contact with those
you choose to invite. We follow and STRICTLY ENFORCE A ZERO
TOLERANCE policy regarding unsolicited SPAM emails - so make
sure that you have had prior communication with anyone you
decide to invite).
How
can I see who signed up under me and how much commissions
are owed to me?
You will have 24/7 access to REAL
TIME REPORTING on all hits to your agent WebSite, all trials
placed, and all active customers, as well as complete
downline reporting, selectable by layer (1 through 5), and
all current and past commissions due to you. You will also
have contact information for your UPLINE SPONSORS, so you
can email them and learn about their successes, as well as
contact information for your DOWNLINE (network) members, so
you may email them and tell them of your successful
experiences.
As an
Affiliate, do I need to send in any
paperwork?
Yes. The required simple documentation
can easily be accessed from within your account. However,
you may begin building your business immediately (before we
receive your documents).
What
is the "Invite" section, and how do I use it?
The
Invite section allows you to send customized emails to
prospects, which must be people with whom you have had prior
contact. You can also purchase opt-in email lists in the
Leads section of your Members Area. Please note, we will not
tolerate Spam of any kind from our affiliates. Violation of
our Spam policy will result in immediate and permanent
deactivation of your account without reimbursement.
What
is an "Upline?"
Your upline is comprised of the
people through which you were referred to our company. Your
upline can be a valuable source of information for
networking and brainstorming ways to increase your revenue.
What
is a "Downline?"
Your downline is comprised of the
people who were referred to our company through you. The
people in your downline represent those for which you will
earn commissions for purchases they make. Information in
your downline is updated in real time so you always have the
latest details available to you, 24/7.
How
can I use the banners?
Banners allow you to place
advertisements on your WebSites promoting our product
offering. You will earn money whenever purchases are made
with us by people who clicked on your banners.
What
are the hit logs?
The hit logs allow you to see
how much traffic your affiliate links are generating. They
will show you the date and time, the IP address, and the
referring URL of any hits to your WebSite.ws affiliate page.
How
do I earn commissions?
It's simple. You earn
commissions for any sale referred through your affiliate
link up to five layers deep.
How often will I receive a commission
check?
Commission checks are mailed on or before
the 15th of every month provided your commission balance
meets your selected minimum payout amount. The lowest
minimum payout limit for USA-based accounts is $25 USD. If
you are non-USA based, the minimum amount is $50 USD.
Commission totals less than your selected minimum payout
amount will be carried over until such time as your balance
meets your selected minimum. All unpaid commissions (if any)
are automatically forfeited if you deactivate your account.
Do you
offer hosting services?
Yes, we do offer deluxe,
self service hosting.
How do I
purchase hosting?
There is no additional charge
for hosting. It is included in your $10 monthly fee for the
respective domain.
What is
FTP?
FTP stands for File Transfer Protocol. It's
simply how you move files from your personal computer to our
servers so the rest of the world can see your WebSite.
How do I
transfer my domain to my hosting company?
If you
already have a hosting company you prefer to use, you can
point your .WS domain to their nameservers from within your
account. There is no additional fee for specifying your own
nameservers.
I have entered my DNS information, why isn't my
domain resolving?
Make sure you wait a minimum of
24 hours before becoming concerned. The Internet is
comprised of millions of inter-connected computers. It
generally takes 24-72 hours before new DNS information works
its way to all of them. However, if you use our SiteBuilder
web templates, your site will be viewable anywhere in the
world within minutes!
How
much is URL forwarding?
There is no additional
charge for URL forwarding. If you wish to forward your new
.ws domain to another existing domain name or WebSite, you
may do so at any time. This service is included in your $10
monthly fee for the respective domain.
How do I setup URL forwarding?
You may
specify a destination URL to which you want your .WS to
forward from within your account at any time.
How do I
setup email for my domain?
Simply click the email
link from within your account. Please note, our email
services will only work for domains pointing to our servers.
If you are using another hosting company, they will provide
email services for your domain.
You may choose any of
4 (four) options for each email address you create using
your .ws domain(s):
1) WebMail:
Check your email on the web via www.Email.ws. This simple yet
full-featured webmail system works just like "Hotmail" or
"Yahoo" webmail.
2) Forward Email:
With this setting, if someone sends a message to
whatever@yourdomain.ws , you can choose to have it forwarded
to any existing email account you currently use. Set up
forwarding for any email address from within
email.ws.
3) POP: This option
allows you to download your email directly using an email
program of your own. NOTE: If you choose to download your
mail, it will be removed from your WebMail interface.
Instructions on accessing your email via POP are included
with each setup email you receive, as well as the Help
section at email.ws.
4) IMAP: This
is the newer client-server protocol. Instructions on
accessing your email via IMAP are included with each setup
email you receive, as well as the Help section at
email.ws.
How many
email addresses can I create?
You may create a
maximum of 10 email addresses per domain.
How do I
read my email?
Sign into your mailbox at http://email.ws/.
Can I use
your email service while my domain is hosted with a
different company?
No. Our email service will only work
for domains pointing to our servers. If you are using
another hosting company, they will provide email services
for your domain.
What
is SiteBuilder?
SiteBuilder is our template driven
WebSite design interface. It easily allows you to get a
WebSite up-and-running in minutes without using special
software. Everything is completed from within your Internet
browser.
How
much space do I get for files needed to build my
WebSite?
100 megabytes. However, most .WS user
WebSites utilize only a fraction of this available space.
How
long will it take for the changes to take
effect?
Most changes will take effect within 15
minutes.
Can I upload my own html pages for use with
SiteBuilder?
No. If you have your own html pages,
you will want to use our hosting option instead of
SiteBuilder. There is no additional fee for doing so. Both
options are included in your $10 monthly fee for the
respective domain.
How
do I make changes to my personal contact
information?
Simply click the "Account Info" link
from within your account.
How
do I change my password?
This is also changed from
within "Account Info". Scroll down to the section titled
"Change Password".
Where can I update my payment
information?
This is also changed from within
"Account Info". Scroll down to the bottom of the page where
you will see the "Preferred Payment Method" section.
How can
I cancel my account?
Simply use the "Request
Support" link from within your account indicating your
desire to cancel. Please note, we send confirmations for all
cancellation requests. If you do not receive confirmation
within 72 hours, please re-submit your request. Do not
assume it was completed.
Will you refund my latest monthly fee if I
cancel?
No, nor do we offer pro-rated refunds. All
charges are non-refundable. We do promise no additional fees
will be charged for your account once it has been cancelled.
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